1. Overview

This policy explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Australia).

2. What We Collect

We may collect:

• Name

• Email address

• Phone number

• Booking details

• Payment information (processed securely via third parties)

3. How We Collect It

Information is collected when you:

• Make a booking

• Submit a form

• Sign up to marketing

• Interact with our website

4. How We Use Your Information

We use your data to:

• Manage bookings and enquiries

• Send confirmations and updates

• Improve our services

• Send marketing (only if you opt in)

5. Marketing Communications

You may opt out of marketing emails at any time via unsubscribe links.

6. Disclosure of Information

We may disclose your personal information to trusted third parties where reasonably necessary to operate our business and provide our services, including:

• booking and reservation platforms

• payment processors and financial service providers

• IT, website hosting and data storage providers

• marketing and communications platforms (where you have opted in)

These third parties are only provided with the information necessary to perform their services and are required to handle your data in accordance with applicable privacy laws.

We do not sell or rent your personal information to third parties.

We may also disclose information where required or authorised by law.

7. Data Security

We take reasonable steps to protect your information from misuse, loss, or unauthorised access.

8. Cookies

Our website may use cookies to enhance user experience and track performance.

9. Access & Corrections

You can request access to or correction of your personal data by contacting us.

10. Contact

For privacy enquiries:
info@themiltonbrisbane.com.au